Track Your Order
Once your order has been placed and confirmed, we know the anticipation begins. At Whirling Girl, we want to keep you informed every step of the way, so you can look forward to your new pieces with confidence and ease.
How to Track
After your order has been processed and shipped, you will receive a shipping confirmation email from us. This email will contain a unique tracking number along with a direct link to the carrier's tracking portal. Simply click the link or enter the tracking number on the carrier's website to view the real-time status of your delivery.
If you have created an account with us during checkout, you may also log in to your account dashboard to view your order history and tracking information at any time.
Shipping Timeline
Our delivery timelines vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, the estimated arrival date will be provided in your shipping confirmation. Please note that during peak seasons or unforeseen circumstances, slight delays may occur, and we appreciate your patience and understanding.
What If My Tracking Information Has Not Updated?
Tracking details are typically updated within 24 to 48 hours after your order has been collected by the carrier. If your tracking number does not show any activity beyond this timeframe, please do not worry. Occasionally, carriers may experience brief delays in scanning parcels. Should the status remain unchanged for an extended period, we encourage you to reach out to us, and we will investigate on your behalf.
Lost or Delayed Shipments
While we partner with reliable carriers to ensure your order arrives safely and on time, rare instances of loss or delay can occur. If your package has not arrived within the expected timeframe or appears to be stuck in transit, please contact us immediately. We will work closely with the carrier to locate your parcel and, if necessary, arrange a suitable resolution.
Contact Our Support Team
For any questions regarding your order's whereabouts, our team is here to assist. Please send us an email at whirlinggirl@hotmail.com with your order number in the subject line, and we will respond promptly with a detailed update. Your satisfaction and peace of mind are just as important to us as the quality of the garments we deliver.